Every part of your shop.
One system.
Five capability groups. Twenty-plus features. Each one designed to take one small thing off your plate.
01 · Orders
From “order aaya” to picked up — one timeline everyone can see.
Live order status
Created → Confirmed → Packed → Ready for pickup → Picked up. Customer sees every step the moment it happens.
Order timeline
Every state change logged with timestamp and the staff member who made it. Audit-friendly.
Bulk order creation (coming soon)
Upload a CSV of repeat orders for B2B customers. Useful for monthly distributor orders.
Order notes
Internal notes vs customer-visible notes. 'Ready a little late today' goes to the customer; 'Mr. Sharma always wants the corner pieces' stays internal.
02 · Invoicing
GST-correct bills the moment the order closes.
GST-compliant invoices
CGST/SGST/IGST split based on place of supply. HSN codes per item. Reviewed by CAs.
Auto-numbering
Per-fiscal-year sequential numbering, gapless. No more spreadsheet errors.
PDF generation
Instant. Customer can download from their order page anytime, even years later.
WhatsApp-ready sharing
Share the invoice on WhatsApp or email the moment it's generated. One tap from the order screen.
03 · Payments
UPI, cash, card, credit — one ledger that reconciles itself.
Cash & cheque tracking
Mark cash payments with one tap. Reconcile at end of day.
Partial payments
Customer pays in installments? Track each. The order isn't 'paid' until the total matches.
Payment links (coming soon)
Send a single payment link via WhatsApp, SMS or email. Customer pays via UPI, card, netbanking — state auto-syncs.
04 · Inventory
Stock that counts itself as the day happens.
Auto-decrement on order
Stock goes down the moment an order is confirmed. No counting at end of day.
Low-stock alerts
Set a threshold per SKU. Get an alert the moment stock drops below it.
CSV bulk import
Upload 1,000 SKUs from a CSV in 60 seconds. Map your columns to ours.
Image gallery
Multiple photos per product. Customers see what they're ordering.
05 · Team & customers
Everyone gets exactly the access they need — no more, no less.
Staff logins with roles
Your staff run the counter with their own logins — orders, payments, invoices, stock. Billing, reports and settings stay with you. Gold: 5 seats · Platinum: unlimited.
Customer order pages
Every order gets a live page your customer can open — status, invoice, payments. No login, no app.
Customer credit limits
Set per-customer credit. Block orders that exceed it.
Custom customer groups (coming soon)
Wholesale, retail, VIP — different price lists, different terms.
Ready to Go Live
Your Kounterr is ready.
Set up your shop in minutes. Your first 50 orders are on us — no card required.
15‑day free trial · No card needed · 2‑minute setup